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Last Updated: December 2024
Shopkeep was founded in 2008 in New York by a retailer who wanted a more convenient way to process payments. In 2010, when Apple introduced the world to tablets, Shopkeep moved its software to iPads to make processing payments even more convenient for shop owners. They were named one of the Fastest Growing Businesses in 2016, and the technology can be found in shops you know like Juul and The Juice Shop, as well as 1000s of local, small, and independent shops around the world.
Ease of Use
Shopkeep is a fully customizable POS system that gives even small, niche businesses the powerful technology they need to compete. The system is built with the user in mind, so it's fast and easy for both staff and customers to navigate an iPad or Android tablet.
They have designed features to support:
You can use your own tablet and a Shopkeep card reader to keep it simple. Or invest in a full point of sale system, including a sleek and fully integrated cash drawer, tablet stand, receipt printer, portable bar code scanner, plus add-ons like a label printer, gift card generator, or scale. Each item is sold separately, so you can just get the items you need for your business.
Shopkeep supports NFC technology, Apple Pay, Google Pay, credit cards, debit cards, and gift cards. Customers can hover their phone over the terminal to checkout. They can pay through mobile or other online devices by following a QR code or link.
Benefits & Features
Key Features
Overall Benefits
Shopkeep believes there is no one size fits all solution in the business. So they've designed a customizable product that addresses specific industry needs.
Here are just a few of the industry-specific features they've created to solve industry problems.
In retail, Shopkeep helps you manage even large inventories with ease. With advanced analytics, you can see what your top sellers are so you can better understand what's driving your business in real-time versus the products that are just gathering dust on your shelves. Then you can nix those space-wasting SKUs and increase margins. Matrix inventory allows you to track multiple sizes, colors, and variations with less work.
In a restaurant, nightclub, or bar, the Shopkeep system helps you manage liquor bottles down to the last drop -- and more quickly identify overpouring that's costing you drink by drink. Track your regulars automatically so you can reward them with exclusive promos and keep them coming in and spending more. Increase tips and keep the staff happy by suggesting tip amounts based upon the order.
Costs
Shopkeep offers 3 packages:
Shopkeep offers flexible monthly payments for the service.
Payment Processing Rates
Shopkeeps payment processing rates are divided into 3 payment structures:
Shopkeep is partnered with Poynt to offer those with slimmer margins an alternative 2.5% + $0.10. However, this lower-cost version does not integrate with Shopkeep's software, so you won't have access to even the Basic plan features. Just payments.
Customer Support
They offer 24/7 customer support. You can speak with a person anytime day or night to resolve any issues. They work with you as your business evolves, and you need to change your plan. Shopkeep manages security and is PCI compliant, which means they have industry-required safeguards in place to keep business and customer data safe and secure. That's one less thing the businesses who use the technology have to worry about.
Bottom Line
Shopkeep has created a POS system that is seamlessly integrated with the top tools needed to run a business. Their very flexible and versatile products and services solve problems for their customers. They offer a simple and cost-effective payment structure, and their advanced reporting can help even small establishments make more data-driven decisions.
Shopkeep was founded in 2008 in New York by a retailer who wanted a more convenient way to process payments. In 2010, when Apple introduced the world to tablets, Shopkeep moved its software to iPads to make processing payments even more convenient for shop owners. They were named one of the Fastest Growing Businesses in 2016, and the technology can be found in shops you know like Juul and The Juice Shop, as well as 1000s of local, small, and independent shops around the world.
Ease of Use
Shopkeep is a fully customizable POS system that gives even small, niche businesses the powerful technology they need to compete. The system is built with the user in mind, so it's fast and easy for both staff and customers to navigate an iPad or Android tablet.
They have designed features to support:
You can use your own tablet and a Shopkeep card reader to keep it simple. Or invest in a full point of sale system, including a sleek and fully integrated cash drawer, tablet stand, receipt printer, portable bar code scanner, plus add-ons like a label printer, gift card generator, or scale. Each item is sold separately, so you can just get the items you need for your business.
Shopkeep supports NFC technology, Apple Pay, Google Pay, credit cards, debit cards, and gift cards. Customers can hover their phone over the terminal to checkout. They can pay through mobile or other online devices by following a QR code or link.
Benefits & Features
Key Features
Overall Benefits
Shopkeep believes there is no one size fits all solution in the business. So they've designed a customizable product that addresses specific industry needs.
Here are just a few of the industry-specific features they've created to solve industry problems.
In retail, Shopkeep helps you manage even large inventories with ease. With advanced analytics, you can see what your top sellers are so you can better understand what's driving your business in real-time versus the products that are just gathering dust on your shelves. Then you can nix those space-wasting SKUs and increase margins. Matrix inventory allows you to track multiple sizes, colors, and variations with less work.
In a restaurant, nightclub, or bar, the Shopkeep system helps you manage liquor bottles down to the last drop -- and more quickly identify overpouring that's costing you drink by drink. Track your regulars automatically so you can reward them with exclusive promos and keep them coming in and spending more. Increase tips and keep the staff happy by suggesting tip amounts based upon the order.
Costs
Shopkeep offers 3 packages:
Shopkeep offers flexible monthly payments for the service.
Payment Processing Rates
Shopkeeps payment processing rates are divided into 3 payment structures:
Shopkeep is partnered with Poynt to offer those with slimmer margins an alternative 2.5% + $0.10. However, this lower-cost version does not integrate with Shopkeep's software, so you won't have access to even the Basic plan features. Just payments.
Customer Support
They offer 24/7 customer support. You can speak with a person anytime day or night to resolve any issues. They work with you as your business evolves, and you need to change your plan. Shopkeep manages security and is PCI compliant, which means they have industry-required safeguards in place to keep business and customer data safe and secure. That's one less thing the businesses who use the technology have to worry about.
Bottom Line
Shopkeep has created a POS system that is seamlessly integrated with the top tools needed to run a business. Their very flexible and versatile products and services solve problems for their customers. They offer a simple and cost-effective payment structure, and their advanced reporting can help even small establishments make more data-driven decisions.
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